Privacy Policy

1. Information We Collect

1.1 Information You Provide

When you create an account or use our services, we collect:

• Account Information: Name, email address, phone number, password
• Profile Information: Business name, profile photo, bio, location
• Barber Information: License information, experience, portfolio images
• Shop Owner Information: Business details, shop photos, amenities, pricing
• Payment Information: Processed securely through Stripe (we do not store full credit card details)
• Communication: Messages, reviews, and other content you share on the platform

1.2 Information Collected Automatically

When you use TheBoothSpace, we automatically collect:

• Usage Information: Pages viewed, features used, search queries, booking history
• Device Information: Device type, operating system, browser type, IP address
• Location Data: General location based on IP address (not precise GPS location)
• Cookies and Tracking: We use cookies to improve your experience and analyze usage

2. How We Use Your Information

We use the information we collect to:

• Provide Services: Enable bookings, process payments, facilitate communication
• Improve Platform: Analyze usage patterns, fix bugs, develop new features
• Communication: Send booking confirmations, updates, customer support responses
• Safety & Security: Prevent fraud, enforce our terms, protect users
• Marketing: Send promotional emails (you can opt out at any time)
• Legal Compliance: Comply with legal obligations and resolve disputes

3. How We Share Your Information

3.1 With Other Users

When you use our platform:

• Barbers can see shop owner profile information, photos, and listings
• Shop owners can see barber profile information when they make bookings
• Your reviews and ratings are publicly visible

3.2 With Service Providers

We share information with trusted third-party service providers:

• Stripe: Payment processing and payouts
• Resend: Email delivery services
• Twilio: SMS and phone verification
• Cloudinary: Image hosting and optimization
• AWS: Cloud hosting and infrastructure

3.3 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal processes (subpoenas, court orders)
• Government or regulatory requests
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities

3.4 Business Transfers

If TheBoothSpace is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: HTTPS/SSL encryption for data transmission
• Secure Storage: Encrypted database storage
• Password Protection: Passwords are hashed using bcrypt
• Access Controls: Limited employee access to personal data
• Regular Updates: Security patches and monitoring

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Update

You can access and update your information through your account settings at any time.

5.2 Account Deletion

You may delete your account by contacting support. Upon deletion, we will remove your personal information, though some data may be retained for legal or legitimate business purposes.

5.3 Marketing Communications

You can opt out of promotional emails by:

• Clicking the "unsubscribe" link in any promotional email
• Updating your notification preferences in account settings
• Contacting support at support@theboothspace.com

5.4 Cookie Preferences

You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.

6. Data Retention

We retain your information for as long as:

• Your account is active
• Needed to provide services to you
• Required for legal, tax, or regulatory purposes
• Necessary to resolve disputes or enforce our terms

After account deletion, we may retain certain information in anonymized or aggregated form for analytics and improvement purposes.

7. Children's Privacy

TheBoothSpace is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it immediately.

8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

9. State-Specific Rights

9.1 California Residents (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how we use it
• Request deletion of your personal information
• Opt-out of the sale of personal information (we do not sell your data)
• Non-discrimination for exercising your privacy rights

9.2 Virginia Residents (VCDPA)

Virginia residents have similar rights under the Virginia Consumer Data Protection Act.

To exercise these rights, contact us at support@theboothspace.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify you via email or platform notification for significant changes
• Give you the opportunity to review changes before they take effect

Your continued use of TheBoothSpace after changes are posted constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: